Quick Response Time & Quality Workmanship

I would like to take the opportunity to convey my thanks to Asset Managers who were brought in by Peter Harkins for my flood claim. My house is currently on the market with open homes every Sunday. A leak was discovered and there was considerable water in the ceiling which had gone down the walls through to the carpets in my son's room and the hot water cupboard. Needless to say it was extremely stressful even though it was not a major event in the scheme of things but there was an urgency to get it fixed and back on the market with open homes. From the moment Asset Managers came and did the initial assessment I felt comfortable that all would be put right. I cannot praise their efficiency enough. All workmen arrived on time and did exactly what they said they would do with minimum disruption to my already busy life. Special thanks to Shayne who coordinated the whole thing to ensure all work was done as efficiently and seamlessly as possible.

I am writing to you to say thank you. David, Jacquie, the painters and the others who came to my house did an awesome job on my kitchen after the fire. I had my kitchen repainted, pantry wall replaced, stove + range hood(New) all hooked up and finished within 48hours after my call to my insurance company. I have also sent them a letter telling them what a fabulous team I think you all are.

I have today received a letter from Greg Ryan expressing appreciation for the assistance provided to him by both AMI staff and your team of builders and painters following a recent arson attack on his home. The circumstances were particularly trying for Mr & Mrs " " as they were in the process of selling their house with possession date very close. This obviously put a great deal of additional stress on them. It is always a pleasure for me as Chief Executive of AMI Insurance to know that our business partners have the same objective of providing the highest calibre of Customer Care to our customers and this is always going to be put to its greatest test in circumstances such as experienced by Mr & Mrs " ". I would like to take the opportunity to express my personal thanks to you and your team for a job well done.

Thank you very much for your great help yesterday. You went extra miles to help unlockingMrs Patterson jammed door. My apologies that I did not get the suburb right, and had assumed that she lives in town, instead she lives in Orewa. However, you found out yourself that she is in Orewa, well done again. Your excellent service also reflects and brings a very good mark for our company. Thank you once again for looking after our customers.